Managing Change in your Church

What is the biggest fear most people have in their life? Is it death, public speaking, sharks? I think the most common fear for people is the fear of change. People are scared of it. They don’t like it and sometimes will do extraordinary things to avoid it.

But in reality change is inevitable and in fact we face it daily. Just by growing old we face change. I think it is in fact not change we are scared of. People may articulate it as change but it’s not change but loss that people are actually fearful of. Loss of something they once had. It’s not the change of body shape we actually fear as we get older but the loss of our youthful energy, the loss of hair colour or even hair. The loss of normal slimness of youth replaced by middle-aged spread.

Church ministers are people who are constantly challenged with leading congregations through change. Recently I have spoken with several ministers who are currently taking their congregations through the difficult process of change. In these cases it is changing the format of their Sunday service. One of the things that will make it easy for these minsters is the recognition that is not change but loss that these congregation members actually fear. Loss of a familiar worship style, loss of predictability, loss of routine.

Now to some of us these may seem trivial things but to those people they are real losses and they will have real feelings of grief. For most of then they will in fact go through the 7 stages of grief over the loss of service style.

A smart minister will recognise this as loss and they work with those people in a more appropriate manner rather than thinking they are opponents of change. I actually think the oldies in our congregations are some of the biggest accepters of change because in their lifetime they have witnessed huge changes in society and technology. More and bigger changes than our kids have seen.

Why is it then that they seem to struggle then with a change in the church service?

I think Bill Hybels summed it up very well at the recent Global Leadership Summit when he said a good leader moves people from here to there. How does he do it? By making the ‘there’ more attractive than the ‘here’. Help them want to embrace the there by having the current here so unbearable that they will want to run to the there.

The three keys points for us as leaders to recognise in bringing in change is

• Recognise loss is the biggest part of change
• The need to make the end point more exciting than the start point
• Allow open two way communication through the change process

These are just some random thoughts. I would love to get some feedback on your experiences on implementing change in your church.

Research is King

When I was an announcer on 96five my Program Director Malcolm Pollard used to drum into me all the time Research is King. What is your audience doing when listening to your show; what did they watch on TV last night; what did they do on the weekend; what sports do their kids play?

It was vital to me as an announcer to be able to connect with my audience. If I didn’t they would turn off. I didn’t need to live their life but I did need to have an understanding of what they did and why. Radio has taught me the ability to walk in someone else’s shoes and be able to ‘connect’ with them in their life.

I believe the same statement Research is King is important for ministers. Ministers need to know what their congregation is doing, watching, reading,. You might like reading the Financial Review or Weekend Australian but the majority of your ‘audience’ is probably reading the free weekly newspaper. You might watch 4 Corners but your ‘audience’ is watching Master Chef.

I am not saying that you need to live their lifestyle or lose your interests but you need to communicate in their lifestyle not yours.

As a coach of a sporting team I have learnt that to get the best out of my kids I need to understand how they think and why they react or respond to my directions. I don’t dress like them or act like them but I know their culture and connect with them on their communication style not mine as an adult.

We know as Christians and especially in church we speak a different language. We know what redemption means to us as Christians, talk to an unchurched person and redemption means getting even for a past wrong.

This week take some time out and hang around a shopping centre, sports field or even read the weekly free newspaper and get a true snapshot of your unchurched audience and see what are the issues in the lives of the ‘lost’.

Just how relevant is your church?

Just how relevant is your church?

One of the biggest focus points on Churches over the last 10 years or so has been the desire to be relevant. Churches and ministers have spent huge amounts of thought, money and resources on their desire to be relevant to their community. What I have learnt is that unfortunately church has misinterpreted relevance as style when in fact relevancy is more about substance. It is not concerned with how you deliver the message but whether the message is pertinent to the target audience in most cases the unchurched.

The dictionary defines relevant as: adj; having direct bearing on the matter in hand; pertinent. It has very little to do with style. A relevant message or statement is about it being appropriate or meaningful to the target audience. It is not about whether the music was this century not last, video projector was used instead of overhead projector. A relevant message is a message that made sense to the listener.

Too often churches let themselves down by putting all their energy into the delivery of its message rather than the appropriateness. It doesn’t matter how comfortable the seats are, how many electric guitars or youtube clips you include in your sermon, if the subject is not helpful to the listener then it is useful. A drowning man is not interested if the ship is the latest or newest model, he is only concerned if it has a life buoy that can be given to him to rescue him.

Focussing on style does not make the message relevant. Focussing on style does not make the message better either. A beautiful photo is still beautiful whether it is in colour or black and white, taken on a digital camera or on a film camera. The relevancy of the photo is not affected by how it was taken but by what it meant to the viewer.

It would be an interesting if you were to survey your unchurched community about what they would think a 'successful' church might look like. Perhaps style of worship might not rate as highly as a perhaps a church that serves it's community.

As you start 2010 and you seek to be a relevant church to your community don’t worry about your style of service just concentrate on whether you are actually helping people find meaning and purpose for their life. Don’t leave them disappointed by with promises or showbiz, just give them hope.

What do you think?